Contact us

Contact

Opening Hours

Mon - Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed

Contact

info@vanjmedapparel.com

Socials

 

Our Promise

We guarantee our merchandise to be free of manufacturing defects and will accept any defective or incorrect items for return. We no longer exchange the items. 

Return Policy

Eligible items can be returned within 30 days of purchase upon receipt for a refund. We happily accept returns of unwashed and unworn merchandise with original packaging, with no deodorant, make-up or other liquid stains, as we reserve the right to refuse worn or damaged merchandise.  

 

METHODS FOR RETURNS

To begin

Click "Submit Form" and enter your order number and email above. Select the items you're looking to return and fill out the necessary details.

 

    CREDIT

     

    • ALLOW 7-14 BUSINESS DAYS TO PROCESS YOUR ORDER
    • Allow 72 hours for the credit to appear on your statement.
    • You will receive an email notification upon the completion of return processing

     

    WRONG ITEM, COLOR OR SIZE

     

    If we shipped you the wrong item, you will not be charged a restocking fee.  

     

    To Begin:

    Process a return and send an email to info@vanjmedapparel.com including a picture of the incorrect item, packing slip and order number.

     

    Please Note    

    • All embroidered items are final sale and cannot be returned for a refund.
    • On Sale items and Apparel are Final Sale and cannot be returned for a refund.
    • VANJ Medical Apparel is not responsible for shipping, handling, gift wrap, or other additional charges for returned items.

    For questions for more information about our return policy,  please contact us at info@vanjmedapparel.com